Last updated: May 2026

Privacy Policy

Data Controller

Le Vieux Logis, located at 7 Rue des Arts, 32290 Aignan, France, is the controller of your personal data collected through the website levieuxlogis-aignan.fr.

Contact: levieuxlogis32290@gmail.com — 05 62 09 23 55

Data Collected and Purposes

Booking form
Data: first name, last name, email address, phone number, arrival and departure dates, number of guests, optional comments.
Purpose: processing and managing your reservation, communicating regarding your stay.
Legal basis: performance of a contract.

Contact form
Data: name, email address, message.
Purpose: responding to your enquiry.
Legal basis: legitimate interest.

Post-stay emails (reviews)
Data: email address, first name.
Purpose: inviting you to share your experience on review platforms (Trustpilot, Google).
Legal basis: legitimate interest. You may object at any time by contacting us.

Website browsing
Data: IP address, browser type, pages visited, visit duration (anonymised data or via cookies).
Purpose: improving the website's operation and performance.
Legal basis: consent (for non-essential cookies).

Data Retention

Data typeRetention period
Booking data3 years after the end of the stay
Contact data1 year after the last exchange
Billing data10 years (legal accounting obligation)
Analytics cookies13 months maximum (CNIL recommendation)

Recipients of Your Data

Your data is not sold to third parties. It may be shared with:

  • Our payment service provider (Stripe), strictly for processing transactions
  • Review platforms (Trustpilot, Google) if you have agreed to be contacted
  • Competent authorities, upon legal request

Your Rights

Under the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right of rectification: correct inaccurate or incomplete data
  • Right to erasure: request deletion of your data ("right to be forgotten")
  • Right to object: object to processing of your data for reasons relating to your particular situation
  • Right to data portability: receive your data in a structured, machine-readable format
  • Right to restriction: request the suspension of processing of your data

To exercise these rights, contact us at: levieuxlogis32290@gmail.com
We will respond within one month.

If you believe your rights are not being respected, you may lodge a complaint with the CNIL (French Data Protection Authority) — www.cnil.fr.

Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, modification, disclosure, or destruction.

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